Agile is on the rise. Organizations from a wide range of industries are reporting great successes following moves to agile approaches, often citing gains from early delivery of projects that generate faster returns on their investment. This helps to give them a competitive edge over organizations that have yet to take advantage of the flexibility and responsiveness of agile.
Posted in Qualifications.
– June 23, 2016
In an environment of intense competition and increasing change, employers, customers and partners have increasingly significant expectations of their consultants and Professional Services (PS) teams.
Consultants and other PS professionals have long relied on technical skills in order to address requirements of clients and typically have a number of both vendor (CCIE, Microsoft Professional) and/or non-vendor (ITIL®, PRINCE2®) certifications.
However it takes more than technical skills to stand out in today’s increasingly complex professional services world and there has been little in the way of a clear development path for developing crucial non-technical, personal and commercial skills and competencies. It is these ‘softer’ skills that are often neglected and the most challenging to develop.
Posted in Qualifications.
– June 7, 2016
The International committee for ISO/IEC 20000 meets twice per year in May and November. The recent meeting took some key decisions about ISO/IEC 20000 as listed below.
- Part 1: Service management system requirements
the revision process continues and this is due to be updated for publication in 2018
- Part 2: Guidance on the application of service management systems the revision of part 2 was approved at this meeting to align with the revised part 1 and is likely to be published a few months after part 1
- Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
the revision of part 3 was approved at this meeting to align with the revised part 1 and is likely to be published a few months after part 1
- Part 6: Requirements for bodies providing audit and certification of service management systems aimed at certification and accreditation bodies, this is based on ISO/IEC 17021-1 and will provide additional specific requirements for certifying and accreditation organisations against ISO/IEC 20000-1:2011 this is in the middle of development and should be published in 2017
Posted in ISO Schemes.
– May 31, 2016
Agile is a key trend. Interest in and demand for Agile approaches for an increasingly wide range of projects and initiatives has never been higher.
However there is a myth commonly attributed to Agile which continues to persist, after much discussion and debate, that often discourages individuals and organisations from even considering, let alone adopting, Agile project management. The myth says that Agile is only suitable for software and IT development projects.
In some ways it’s understandable that this misconception exists; after all, the whole concept of Agile was born in the IT and software development arena.
However, it’s simply not true, and it’s a myth that needs busting once and for all.
Posted in Agile.
– May 25, 2016
Remember in my last blog I mentioned distancing by involved 3rd parties? Well, things have moved on a bit since the heist with people realising that anyone in the value chain can contribute to a disaster. Bad things happen because of:
- an internal problem, or
- because someone else in the value chain has a problem, or
- someone else does the right thing based on the incorrect assumption that the rest of the value chain is working correctly.
“Cyber is not an event. It is a conduit for events to occur.” This is probably the most important thing to know when looking at threat management. Not my words but those of TheCityUK in their May 2016 report on ‘Cyber and the City’. It is a worthwhile read for all industries as the points on page 6, the recommendations on page 8, the checklist on page 16 and the Action Plan on page 29 apply to all firms, regardless of sector.
Posted in COBIT 5.
– May 18, 2016
Sourced from Andy Taylor, cyber security expert and APMG International lead assessor.
One of the greatest challenges for organisations attempting to address cyber security risks is the number of fundamental security myths that cause organisations to incorrectly assess threats, misallocate resources, and set inappropriate goals. Dispelling those myths is key to developing a sophisticated, appropriate approach to information security.
This piece gives the background to these popular Cyber Security myths and sets out why there is more than meets the eye.
Posted in Cyber Security.
– May 12, 2016
Hello and thanks for reading.
I’ve been asked to write this blog by APMG International after speaking at their Taking Charge of Change 2016 event on April 8th in London.
As Learning Tree International’s Lead Instructor for Change Management and Author of Achieving APMG Change Management Practitioner Certification course, I would like to start by a bit of “myth-busting”: there is no ‘silver bullet solution’ for building capability and confidence in effectively managing change!
Now, on the upside, there are many approaches, tools, techniques and lessons learned available to facilitate building the required confidence and capability.
Posted in Qualifications.
– May 4, 2016
We know it but do we do it? “Cyber must stop being treated as the domain of the IT department and should be a boardroom priority”. This quote of the 3rd March 2016 comes from the Institute of Directors (IoD). I refer to the IoD’s findings towards the end too, because what happened to Bangladesh’s central bank, Bangladesh Bank, may be happening to us.
Two months on and the investigation into the cyber-heist at Bangladesh Bank is just about over. The speed in reaching a conclusion is less about efficient investigating but having too little to investigate.
The reason? The central bank had no IT security, no audit trails so no trace of the criminal footprint. (But please feel free to fess-up if it was you.) Computing has a good article.
Officially, the Philippines, whose central bank were unwitting partners in settling some fraudulent payments, has said the hackers were Chinese, deflecting responsibility elsewhere. See The Star’s article.
Officially SWIFT, the financial sector’s mechanism of choice for transferring funds globally, “can recommend internal security measures” to its banks but does not provide “specific measures to be uniformly adopted by financial institutions to secure their networks” (see Canadian Cybersecurity Law’s article)
Posted in COBIT 5, Cyber Security.
– April 28, 2016
ISO/IEC 20000 series revision
All standards are reviewed every 5 years to assess if they remain relevant and need any improvement. After this process, some standards will be retired, some will remain as they are and some will be updated to a new edition. The series is also reviewed for the need for any new parts in the series.
It can take several years to create a new standard or to update a standard. But why does it take so long?
The creation or update of international standards needs to allow the views of all member countries to be taken into account. Standards are used for many years and impact individuals and organisations so it is important that time is taken to get them right. International standards are created or updated within an ISO or ISO/IEC committee. Member countries have mirror committees (national bodies). In the UK these are BSI committees. Members of committees are technical experts in the field of the committee. Representatives from the national bodies attend the international committees.
Posted in ISO Schemes.
– April 27, 2016
Sukces przedsięwzięć podejmowanych w ramach organizacji w dużej mierze zdeterminowany jest zaangażowaniem i stylem pracy zespołów biorących w nich udział. Wiedzę o tym fakcie posiada każdy menedżer, nie każdy jednak wie o tym, jak ważny jest to czynnik. Prowadzenie projektów w sposób przemyślany i adaptacyjny do nowo powstających wymagań jest podstawą do osiągnięcia założonych celów i pozostawania liderem na rynku konkurencji.
O tym, co warto wiedzieć o metodykach zwinnych i wdrażaniu metod zarządzania projektowego agile, w ramach struktur swojej organizacji, opowie nam Mirosław Dąbrowski, Agile coach, który na co dzień doradza kadrze menedżerskiej, w jaki sposób pracować zwinnie, oraz przeprowadza transformację organizacji w stronę zwinności.
Posted in Agile, Qualifications.
– April 19, 2016