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Tag Archives: itsm

  1. ISO/IEC 20000 and human resources June 29, 2015

    Posted in Accreditation, Exams, ISO Schemes, Qualifications.

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  2. IT drives me bonkers June 25, 2015

    Posted in Events.

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  3. The Abandoned Application Syndrome – by Mike Orzen July 28, 2014

    Posted in Events.

    1 comment
  4. What We Need is a Great Big Melting Pot – of Best Practices July 24, 2014

    Posted in Events.

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  5. Walk A Mile In Their Shoes July 23, 2014

    Posted in Events.

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  6. Seven Reminders Why We Need ITSM July 22, 2014

    Posted in Events.

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  7. Are You Getting The Most From Your Service Desk Career? July 15, 2014

    Posted in Qualifications.

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  8. SDI – Life After Certification July 4, 2014

    Posted in Events.

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  9. Sincerity – That’s The Key. May 21, 2014

    Posted in Events.

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  10. IT’s No. 1 Goal? Gaining The Trust Of The Business May 16, 2014

    Posted in Events.

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  11. COBIT® And ITIL® – Just Good Friends? April 24, 2014

    Posted in Events.

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  12. ISO/IEC 90006 – combining ISO 9001 and service management through ISO/IEC 20000-1 February 27, 2014

    Posted in ISO Schemes.

    2 comments
  13. Application Management Cost Breakdown February 10, 2014

    Posted in Events, Qualifications.

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  14. Are you building Quantum Leaders aks Charles Araujo February 6, 2014

    Posted in ISO Schemes.

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  15. COMMAND AND CONTROL IS OUT! February 4, 2014

    Posted in Events.

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  16. ISO/IEC 20000 series of standards – the updated part 5 February 3, 2014

    Posted in ISO Schemes.

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  17. Last week of January – too late for New Year Resolutions? January 27, 2014

    Posted in Events.

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  18. Spend Quality Time with Service Management Reporting January 10, 2014

    Posted in Events.

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  19. BiSL in two minutes December 16, 2013

    Posted in Qualifications.

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  20. ISO/IEC 20000 – the new edition of part 10 published in 2013 December 13, 2013

    Posted in ISO Schemes.

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  21. Listening to hear not listening to speak December 4, 2013

    Posted in Events.

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  22. Improve your information value chain December 2, 2013

    Posted in Events.

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  23. Mindful ITSM: The Making of a Good Listener December 2, 2013

    Posted in Events.

    2 comments
  24. What’s this ITSM thing really about? November 28, 2013

    Posted in ISO Schemes.

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  25. Mindful ITSM: Maslow’s theory of service desk November 25, 2013

    Posted in Events.

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