
Cartoon used with special permission from glasbergen.com
It’s all very well filing your lessons learned reports but is your organization taking note of them? During the project Start Up phase, project managers should look for Lessons Reports from previous projects and incorporate them in the Lessons Log for the new project.
Tracking is a job for Project Assurance and this can be done at a number of points in a project. Firstly, has the project manager looked for Lessons during the SU process? Secondly, at each stage end, have any new lessons been added to the Lessons Log? This can be compared to the stage results – time, cost, quality and to Highlight Report mentions of any problems encountered during the stage.
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Posted in Events, Project Mgmt.
Tagged with apmg, Best Practice Showcase, Learning, project management.
By Kate Winter
– May 16, 2013

On 1st May, the Allstream Centre in Toronto played host to the second annual APMG-International North American Showcase. Over 150 attendees from cities such as Toronto, Ottawa, Raleigh, Calgary, Fredericton and Salt Lake City were in attendance and represented a variety of industries such as Federal, Provincial and Municipal government, Utilities, Banking and Insurance and Manufacturing. The theme of the day was “Better Skills. Better Business. Delivering Benefits Through Effective Project, Program, Portfolio and IT Service Management.”
The opening session was kicked-off by Alan Harpham, APM Group Chairman, who gave a welcome introduction and overview of APMG-International. Alan was followed by Opening Keynote speaker Fred Fox of the Terry Fox Foundation. Fred captivated the audience with stories of his brother, Canadian icon Terry Fox, and his courage and determination during his cross-Canada Marathon of Hope.
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Posted in Events.
Tagged with Showcase.
By Guest Authors
– May 15, 2013
Using facilitation skills expounded by Tony Mann, of Resource Strategic Change and senior examiner on APMG-International’s facilitation skills certification scheme, with the senior team at Premier Foods’ Hovis plant in Avonmouth, has proved extremely powerful, believes the Site Manufacturing Manager, Gordon Swanston. According to Gordon: “Our ability to very quickly coalesce as a mature problem solving team is vastly different from how it was before the facilitation programme began.
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Posted in Events.
Tagged with facilitation.
By Bob Little
– May 14, 2013
Cabinet Office and Capita have issued their first e-bulletin explaining their intentions for the Best Management Practice Portfolio.
http://www.best-management-practice.com/gempdf/Best_Management_Practice_eBulletin_Issue_01.pdf
Questions should be emailed to ask@swirlenquiries.com
Posted in Qualifications.
Tagged with Best Management Practice.
By Kate Winter
– May 13, 2013
Change is increasingly becoming business as usual for the majority of organizations. It is therefore important for organizations to develop capability to deliver change of ever increasing pace and complexity.
Change requires people to perform multiple roles and acquire new knowledge and behaviours. Consultants can play a vital role, though over-reliance on consultants can bring into question whether they are effectively transferring knowledge and skills to support staff development.
Organizations that develop their own in-house change management capability are better able to motivate and engage people in change and are better placed to innovate, seize opportunities and adapt to new challenges. The CHAMPS2 business change method can help to create an organization capable of effectively managing holistic change of any scale and complexity, across organizational structure, business processes and technology.
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Posted in Project Mgmt.
Tagged with CHAMPS2, change management.
By Guest Authors
– May 8, 2013
Melanie Franklin, CEO of Maven Training tells us why accreditation matters and what it’s like to work with APMG.
Why should people use accredited training organizations?
I think the first thing about using an accredited training organization is that you know they have been externally validated. Somebody has come in and audited us as a training company and for me it’s important that they audit us from three aspects. First of all it’s the quality of our training materials, so we have external assessors who look at everything that we’ve put together – the volume of materials that we’re asking people to do, the content of materials we’re asking them to do during the week and pre-course, and also that the materials cover the full syllabus so that we’re not leaving anything out. It makes sure that from an external point of view, you know that the course materials you’ll have will cover everything you need for the exams.
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Posted in Events.
Tagged with apmg, ATO.
By Jessica Wharton
– May 6, 2013
Last week, I attended #InfoSec13 with my colleagues and went to a talk by Andy Taylor, the lead assessor for our CESG IA Professional Qualification. He told a packed room about the benefits of being accredited in an industry which is suffering from a shortage of Information Assurance (IA) professionals, in fact 56% of practitioners believe there is a workforce shortage.
Cyber security is a real problem in the UK. Despite austere spending cuts, the Government is set to spend £650 million between 2010 and 2014 in response to cybercrime which costs the UK about £27 billion every year. Continued…
Posted in Qualifications.
Tagged with CESG.
By Jessica Wharton
– May 2, 2013
Firebrand Training is generously offering one person free training for life. They are running a competition until 1st September and the winner will be able to choose as many free Firebrand courses as they like as often as they like. If you take into consideration course fees and potential improved future earnings, the value of this prize is worth more than £1 million!
Entering is easy, simply fill in an online sign-up form on the Firebrand website. You will then receive a unique URL which you can share with your friends and colleagues so every subsequent entry via your unique URL will count as another entry for you in the draw.
One person will be selected at random at 13:13 GMT on Friday, 13th September 2013 – so make sure you’ve filled in your form by midnight on 1st September for your chance to win! The earlier you enter, the more chances you’ll have if you share your code with others.
Good luck!
Posted in Events.
Tagged with ATO, competition.
By Jessica Wharton
– April 30, 2013
The 2nd edition of ISO/IEC 20000-1 was published in April 2011. Adopting the standard will produce improvements in service management and service delivery leading to business benefits for organizations.
One of the major processes in this standard is specified in clause 5 – design and transition of new or changed services (DTNCS). This has substantially changed and extended in scope from the process in the 2005 edition of ISO/IEC 20000-1. The DTNCS process can appear complex with confusion about the difference between it and the change management process in clause 9.2.
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Posted in ISO Schemes.
Tagged with ISO 20000, itsm.
By Lynda Cooper
– April 24, 2013
Business change is becoming more commonly perceived as central to organizational sustainability and critical to realizing effectiveness and efficiency. Adopting a “slash and burn” approach or radical head count reduction across an organization will not achieve long term benefits.
As most organizations are now embarking on transformational change, the holistic CHAMPS2 business change method can be an important tool to use on an ongoing basis for managing change and especially useful for the redesign of services. Increasingly, the CHAMPS2 method is becoming perceived by organizations and individuals as a valuable addition to their existing toolkit of methods and approaches.
Continued…
Posted in Events.
By Guest Authors
– April 17, 2013
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